How does your international chauffeur service work and what destinations do you cover?
How does your international chauffeur service work and what destinations do you cover
What age will my Vehicle be?
All vehicles we are less than 3 years old and new shape.
Do you provide phone chargers
Car-chargers for Androids, iPhones and other mobile phones are available on request
Do you provide bottled mineral water in the vehicle
Yes, we provide complimentary bottled mineral water in our all vehicles.
What are the payment methods
Credit and debit cards (we do not require your card details, we will send you a secure payment link where you can pay yourself by just clicking on the link), PayPal, direct bank transfer or cash
Will I receive chauffeur/vehicle details 1 day prior
Yes, we allocate chauffeur/vehicle 12 hrs prior to the booking time, and an email will be sent to you with chauffeur and vehicle details.
Does HCD notify me when my vehicle arrives
Yes, you will receive an email notification, as soon as your chauffeur will be on the way to the pickup, and as soon as he arrives at the designated pick up location. You’ll also receive an sms from directly from your chauffeur to inform you of his arrived status
Are baby seats provided?
Yes, we provide the highest quality baby and child-seats in the market, upon request.
Are extra charges applied at Christmas/New Year and bank holidays
Varies depending on worldwide location
Will I be charged for waiting time?
Varies depending on worldwide location.
What is the cancellation Policy?
Varies depending on worldwide location.
How do I cancel a booking?
If there are any cancellations to be made, please access your online account to cancel the work, if you do not have an account, please email reservations@hcdchauffeurdrive.com
