Meet and Greet Services

Get personalised assistance at all the London airports with our meet and greet services.

Airport Greetings For Easy Navigation

Have you ever struggled to find reliable transportation as soon as you land, been struck in a queue or spent hours navigating airport procedures? Our Meet and Greet Service helps travellers minimize time spent navigating, and avoid waiting in lengthy queues at check-in and security counters. At HCD, we offer this service to business as well as leisure travellers. Whether you are flying to or from London Heathrow, Gatwick, Stansted, Luton or any other London airport, our chauffeurs are trained professionals who can assist you with all airport procedures. They have access to all areas of the airport, ensuring everything runs smoothly and efficiently. We’ll speed up the immigration process, customs, and baggage handling, then escort you to your executive lounge with our convenient buggy service. With us, you’ll get a seamless passage to your flight no matter whether you are arriving or departing. Our airside assistance services are designed to save you valuable time by minimizing queues, navigating busy airports, and overcoming language barriers.

Our Assistance Service For Departures

When departing from London, our airside greet services are designed to get you from your home or hotel to the airport with as little stress and discomfort as possible.

We can provide luxury cars to collect you from your home/hotel and one of our team members will meet you for a successful departure. They will get you through checking and security checks smoothly and assist to reach your lounge comfortably, just like a VIP. With our airport greet service, you'll skip long lines, your luggage will be taken care of, and you’ll be provided with a buggy service to reach the boarding gate.

  • Curbside Meet & Greet
  • Assistance with baggage from the curb to the check-in counter
  • Fast-track priority check-ins
  • Guidance through the lengthy processes
  • Security clearance
  • Assistance to the boarding gate
  • Access to the Executive Lounge
  • Escort To Boarding Gate

Our Pricing

Mercedes E-Class

Heathrow Airport

Standard Meet and Greet £30
Premium Meet and Greet
(with personalized sign)
£50
*Prices subject to VAT
S-Class

Gatwick Airport

Standard Meet and Greet £35
Premium Meet and Greet
(with personalized sign)
£55
*Prices subject to VAT
V-Class

Stansted Airport

Standard Meet and Greet £40
Premium Meet and Greet
(with personalized sign)
£60
*Prices subject to VAT
V-Class

London City Airport

Standard Meet and Greet £25
Premium Meet and Greet
(with personalized sign)
£45
*Prices subject to VAT
V-Class

Luton Airport

Standard Meet and Greet £35
Premium Meet and Greet
(with personalized sign)
£55
*Prices subject to VAT
View All Airports

Connection Service

Our connection service is designed to connect you from one flight to the next. If you choose any airport as a layover, our certified member will meet you upon arrival and then get you clear of your inbound flight. While you relax in your designated lounge, in the meantime, we'll handle all the procedures to ensure you smoothly transition onto your next outbound flight. Our Fast Track connection service is highly preferred among transit clients for its efficient and hassle-free way of navigating between flights.

  • Meeting at the gate
  • Guidance through entire processes
  • Fast-Track Immigration
  • Assistance to the baggage area and baggage collection
  • Porter service
  • Escort To Boarding Gate

Arrival Service

When arriving at Heathrow, Gatwick, Luton, Stansted or any of the UK airports, our arrival services are designed to welcome you into the United Kingdom and ease the process of getting from the flight to your awaiting vehicle.

Our friendly agents will meet you at the arrival hall, take care of your luggage and fast-track you through customs and immigration. You can take advantage of a private executive lounge while our staff take care of all your paperwork. Once everything is in order, we'll escort you to your awaiting car or helicopter.

  • Flight monitoring
  • Meeting at the arrival gate
  • Guidance through the processes
  • Fast-Track Immigration
  • Assistance to the baggage area and baggage collection
  • Porter service
  • Assistance to the vehicle

Why Choose Our Aiport Greeting Services?

heathrow
Personal Assistance

One of our agents will be waiting for you in the arrival hall, holding your name board for easy recognition. They are well-trained to handle your needs and assist you with your luggage, clear all the formalities, and help navigate directions.

heathrow
Fast Track - Immigration & Customs

No more waiting in long queues as our dedicated agents will fast-track your journey by ensuring a speedy process through immigration and customs with priority access allowing you to get to your destination swiftly.

heathrow
Baggage Assistance

Our agent will assist you with your baggage from the moment you land until you reach your destination. Whether it's handling check-in luggage or baggage collection, we've got you covered.

heathrow
Gate-To-Gate Service

Experience seamless travel from gate to gate as our knowledgeable agents will guide you through the passage, ensuring a smooth process. From boarding your flight to navigating connecting flights, we will be there by your side.

heathrow
Priority Check In

Skip the queues and head straight to the front of the line with our priority check-in. Our agents will speed up the entire check-in process for you thus saving time and minimising the stress.

heathrow
Lounge Access

Our exclusive lounge access allows you to relax before your flight journey. Our greeting service grants you entry to premium lounges, where you can enjoy amenities such as comfortable seating, complimentary refreshments, and Wi-Fi access.

heathrow
Porter Service

Our porter service offers assistance with handling luggage, ensuring that your bags are safely transported from check-in to your destination. Whether you're arriving or departing, our dedicated porters are available to help with the luggage.

heathrow
Buggy Service

Avoid long walks between the terminals to reach the plane on time. Our Buggy service is a small electric car service which will transfer you to the right terminal in a few minutes ensuring a comfortable journey from gate to gate.

Our Testimonials

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Mary

Arrived from abroad with my best friend for the first time in London and used this car service for transport from the airport. My flight was late yet the driver waited patiently and still greeted us with a smile and courtesy. Vehicle was beautiful and immaculate and had phone chargers available. The driver actually gave me his own charging cable since the others were not compatible with my phone. Excellent experience and service all around. Total professionalism! Highly recommended! I will definitely use this service again next time I am in London.

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J N

Had a great experience with HCD Chauffeur Drive. Their chauffeurs are professional and made getting around London a breeze, which saved a lot of time and trouble for my family and I, especially since we have young children. Their GM Santosh was a pleasure to work with, as he was highly flexible, and customer and solution oriented, and was able to accommodate all of our requests. Would recommend!

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victoria heward

After using HCD for a number of years you will not find a more professional service in London - they always endeavour to meet your requirements. Their reservations department is always on hand to help, and their drivers are always a pleasure to work with.

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Frequently Asked Questions (FAQs)

It is a personalised assistance service offered at airports, where a representative greets passengers upon their arrival and assists them throughout various stages of their journey, such as navigating through the airport, handling luggage, and coordinating transportation.

As soon as you book with us and provide us with your flight details and arrival information. We’ll track the flight’s ETA with our real-time flight monitoring system. A designated representative will then meet you at the arrival hall with a name board in hand. They will then assist with luggage, guide you through immigration and customs procedures, and will safely escort you to the selected vehicle.

If your flight is delayed or cancelled, there's no need to worry. At HCD Chauffeur Drive, we monitor flight schedules in real-time to ensure that we're aware of any changes to your arrival or departure time and we send drivers inside the arrival hall as soon as the flight lands.

Your driver will be waiting in the arrival hall with your name on the board as soon as the flight lands. You will also receive a text message from the driver as well as an auto message from the HCD system as soon as your driver arrives at the pickup location. Alternatively, you can track the driver’s location in the passenger app and your booking portal.

These services are perfect for business owners, CEOs and board members whose every minute is important. It is also preferred by VIPs, celebrities, sports persons, movie stars, music stars, diplomats or political figures. However, we also offer airside assistance for regular passengers, including mothers travelling alone with kids, large groups, or travellers with special needs.

Yes, this service is suitable for both arriving and departing passengers. For arrivals, the service helps passengers navigate easily upon their arrival, while for departures, it assists passengers with check-in procedures, security clearance, and navigating to their departure gate.

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